FAQs
1. What is Essenly?
Essenly is an online store that offers a variety of high-quality products to our customers. We provide a seamless shopping experience with a wide range of items available for purchase.
2. How can I contact Essenly?
You can contact us via email at support@essenlyshop.com. Our customer service team is ready to assist you with any inquiries or issues you may have.
1. Do you offer free shipping?
Yes, we offer free shipping on all orders, both locally and internationally.
2. What are your shipping times?
- US Shipping: 4-8 business days
- International Shipping: 5-8 business days
3. Can I track my order?
Yes, you can track your order using our order tracking tool Here. You will receive a tracking number once your order has been shipped.
1. How do I place an order?
To place an order, simply browse our product selection, add the items you wish to purchase to your cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase.
2. Can I cancel or modify my order?
If you need to cancel or modify your order, please contact us at support@essenlyshop.com as soon as possible. We will do our best to accommodate your request if the order has not yet been processed.
3. What payment methods do you accept?
We accept a variety of payment methods, including major credit cards, debit cards, and PayPal.
1. What is your return policy?
We want you to be completely satisfied with your purchase. If you are not happy with your order, please contact us within 30 days of receiving your item to initiate a return.
2. How do I return an item?
To return an item, please email us at support@essenlyshop.com with your order number and reason for the return. We will provide you with further instructions on how to proceed.
3. When will I receive my refund?
Refunds will be processed once we have received and inspected the returned item. The refund will be credited to your original payment method within 7-10 business days.
1. What types of products do you sell?
We offer a wide range of products across various categories. Our selection includes items for home, fashion, electronics,Lighting.Gadget and more.
2. How can I find more information about a product?
Product details, including descriptions and specifications, can be found on each product page. If you have additional questions, feel free to contact us at support@essenlyshop.com.
3. Are your products guaranteed?
Yes, we stand by the quality of our products. If you encounter any issues, please contact us and we will do our best to resolve them.
1. Do you offer gift cards?
Yes, we offer gift cards in various denominations. They can be purchased directly from our website.
2. How can I stay updated on new products and promotions?
You can subscribe to our newsletter to receive updates on new products, promotions, and exclusive offers. Simply enter your email address at the bottom of our homepage to subscribe.
